AI for HR consultants: Case study
From overwhelmed to empowered: How Sarah doubled her HR consultancy with AI-powered solutions
CLIENT:
HR Consultant, one year in business. No associates. Specialises in general HR advice and guidance and in particular employee relations. Their main business challenge was implementation of a new service but not understanding how AI could help streamline that new service.
THE BRIEF:
Sarah, a seasoned HR consultant, found herself drowning in administrative tasks and struggling to grow her client base.
Despite her expertise, she couldn't seem to break through to the next level of success and wanted to implement a new service offer.
THE PROBLEM:
Sarah was spending countless hours analysing data she had collected from an online assessment she had created.
She was then spending hours (even days) writing a detailed HR report for her clients, leaving little time for business development of this new service.
She felt stuck in a cycle of long workdays and missed opportunities, watching potential clients slip away to larger firms.
DREAM OUTCOME:
Sarah dreamed of doubling her client base while reclaiming her evenings and weekends.
She wanted to offer a premium service that would set her apart from competitors and allow her to focus on high-value strategic work.
She wanted this new service to be as automated as possible, but did not know how to achieve this.
THE SOLUTION:
We introduced Mark to AI-powered content creation tools and helped him develop a custom GPT specifically for writing training materials focused on the new UK employment legislation. This AI assistant could generate comprehensive training modules, quizzes, and compliance checklists tailored to the company's needs without incurring additional costs.
We also implemented this for Mark, using their current Microsoft Sharepoint to act as a learning platform.
OUR PROCESS:
Step one: Conducted a "Risk assessment and training needs analysis" against current solutions to identify key areas related to the new legislation that required immediate attention.
Step two: Developed a custom GPT model trained on existing compliance materials and relevant legal guidelines. Created templates for various training formats (e-learning modules, quick reference guides, etc.) specifically addressing the new legislation.
Step three: Trained Mark's team on using the AI tools effectively and ethically to ensure accurate and compliant content. Provided step by step guidance on implementing documentation into their Sharepoint intranet site.
Step four: Implemented a feedback loop to continuously improve the AI-generated content based on employee input and legislative updates.
OUTCOMES:
Training content creation time reduced by 60%, allowing HR staff to focus on other critical compliance-related tasks.
Overall training costs slashed by 40%, meeting Mark's goal of staying within budget while ensuring compliance.
Both Management and employee understanding of the new legislation increased by 75%, as reflected in post-training assessments.
New hire onboarding included immediate access to updated compliance training.
The company established a proactive approach to ongoing training and reporting, ensuring that everyone remained informed about future legislative changes.
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